Yealinks can be provisioned through the screen and buttons on the phone itself, or in its web interface.

Provision via the Web Interface

To provision the phone via Web Interface, the computer you are using must be on the same Local Area Network as the phone. This often means you need to be in the same office as the phone. If your network has separate networks or VLANs for phones, you will need to contact your local IT to find out how to access that network. You may want to skip to Provision via Phone Menu interface instead.

  1. Press OK on the phone.
  2. Note the IP address of the phone’s screen.
  3. Navigate to the phone’s IP address using the web browser of your choice.
    1. Type the IP address in the browser window and press enter, ie 192.168.1.121
  4. The default username is admin and password is admin.
    1. If the phone has previously been configured for our voice servers, the username and password has been changed. Please contact Verve Technical Support for proper credentials.
  5. Click the Settings tab, then Auto Provision.
    1. In the URL field, enter your provisioning server, provided by Verve Technical Support
  6. Click the Autoprovision Now button, then OK.
  7. The phone will pull its new configuration file and most likely reboot.

Provision via Phone Menu interface

This method can be used on any phone, and is often easier if your phones are on a different Local Area Network than your computers.

  1. Press Menu → 3 (Settings) → 2 (Advanced Settings).
    1. Using the keypad (like texting on an old cell phone), enter the password admin (23644466) and press Confirm.
  2. Press 8 (Auto Provision).
  3. Enter the Provisioning Server address, provided by Verve Technical Support
    1. Use the keypad to type the letters
    2. Use the ✱ (star) key for colon ( : ), slash ( / ), and dot ( . ).
    3. For easier text entry, press the ‘2ab’ softkey until it says ‘abc’.
  4. Press Save and OK.
  5. The phone will now reboot and should come up with its new configuration.

Factory resetting the phone

In some instances, you may be instructed to Factory Reset a phone before following the provisioning instructions above.

  1. Hold OK for ten seconds.
  2. Press OK.
  3. The phone will reset and reboot.
  4. When it starts up, follow the steps above to provision the phone.

Need more help with this?
Don’t hesitate to contact us here.

Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.