Manage Inventory

Summary

This article describes how to check through the portal Inventory section to sort and find your telephone numbers as well as searching and making changes to your list of physical phones. This might be useful if you want to quickly see all of your phone numbers together or see what extension is assigned to a particular office phone.

Phone Numbers

Once you are logged in, click “Manage Organization” if you haven’t done so already.

Next Click the “Inventory” icon.

There are two main tabs here, “Phone Numbers” and “Phone Hardware.” (Note: If the list if very long there are some options at the bottom of the page to view more entries per page or quickly jump to page by clicking Next or the number of the page.)

The numbers should be listed smallest to largest so you can search for a number you are looking for. You can reverse this order by clicking the “Phone Number” column heading above the list.

Do A Custom Search

You can use the “Filters” button to narrow your search down. Let’s say you want to see each number that starts with the area code 619. Click the “Filters” button. Then in the pop up type “619” in the first field and then press the blue “Set Filters” button to run the search

Or suppose you want to see any of your phones numbers that are assigned to extension 1004 for example. Click the “Filters” button. Remove any previous data and enter “1004” in the “Destination” field and again press the blue “Set Filters” button.

Phone Hardware

Here you can see a list of the physical phones associated with your account and the notes and details included with those phones. You can reorder the list based on the MAC ID, phone model or the extensions assigned to the phone. (Note: The view is limited to only 4 phone lines so persons with 5 or more phone lines on a model will not be able to organize the view on the last few extensions.)

Configuring a Phone

Currently, phone line changes need to be made by the Verve Support team. Please contact us at 858-836-0700 option 1 or support@nextlevelinternet.com if you need assistance.