Below is a list of common Star Codes and Feature Codes (or Dialing Codes) common to our generic dialing plans. Some accounts may have customized dialing codes, in which case you may need to contact your local administrator or Verve Support.
Star Codes
| Code | Name | Description |
|---|---|---|
| *43 | Hotdesk In | Access the menu to Hotdesk Acquire a phone (may require additional set up on your account) |
| *44 | Hotdesk Out | Access the menu to Hotdesk Release a phone (may require additional set up on your account) |
| *51 | Call Queue Log In | Sign in to all Call Queues to which you are assigned. |
| *52 | Call Queue Log Out | Sign out of all Call Queues to which you are assigned. |
| *53 | Call Queue Single Call | Sign in to all Call Queues to which you are assigned for a single call, after which you will be signed out. |
| *67 | Caller ID Block | Toggle Persistent Caller ID Blocking on. Can also block a single call by dialing *67 followed by the phone numer Example: dial *678005551212 to place a single blocked call to 800-555-1212 |
| *68 | Caller ID Unblock | Toggle Persistent Caller ID Blocking off |
| *69 | Call Return | Call back most recent caller |
| *88 | Move My Call | Moves an active call owned by any of your phones to the phone on which you dialed Example: You have an active call on your mobile app when you walk into your office. Dial *88 on your Desk Phone to seamlessly move the call to the desk phone |
Feature Codes
| Code | Name | Description |
|---|---|---|
| 3#### | Voicemail Transfer | Dial 3 followed by the Extension Number to transfer directly to someone’s voicemail box. Example: to transfer directly to extension 1001’s voicemail box, dial 31001 |
| 7#### | Intercom | Dial 7 followed by the Extension Number to transfer Intercom that person’s Desk Phone. Example: to intercom to extension 1001, dial 71001 |
| 5001 | My Voicemail Box | Dial 5001 from your phone extension to access your voicemail box. Will prompt for your Voicemail PIN |
| 5000 | Company Voicemail Menu | Dial 5000 to access the company voicemail box management menu. Will prompt you for the extension number whose voicemail you would like to access, then the Voicemail PIN |
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