1. Install Zoiper from the App Store
    1. When you first open the App it may prompt you to Allow the application to make calls. This will be required to allow the application to make calls.
    2. When you first open the App it may prompt you to Disable power save mode. This will be required for the application to work in the background.
  2. Click on the Settings button in the lower right hand corner of the application.
  3. Click on accounts
  4. Click on + sign at the upper right hand corner
  5. When prompted click “Yes” to indicate you have an account
  6. When prompted click “Manual Configuration” for account setup
  7. Under the SIP option
  8. Please note all of these fields are case sensitive
    1. Account name: e.g. ‘‘1000pc’‘
      1. This is the “Username” setting that Verve sent you
    2. Host: e.g. ‘‘DOMAIN’‘.mynlv.com
      1. This is the “Domain/Proxy” setting that Verve sent you
    3. Username: e.g. ‘‘1000pc’‘
      1. This is the “Username” setting that Verve sent you
    4. Password: e.g. ‘‘9Akc9b4w’‘
      1. This is the “Password” setting that Verve sent you. It is ‘’‘not’‘’ your voicemail PIN
  9. Under Advanced Settings
    1. Authentication user: e.g. ‘‘1000pc’‘
      1. This is the “Username” setting that Verve sent you
    2. Enable USE Outbound Proxy
    3. Outbound Proxy: nms.mynlv.com:5060
      1. This is a static value and will always be nms.mynlv.com:5060
  10. Under Additional Settings
    1. Click on Network Settings
      1. Use STUN: set this to no
  11. Click on Save top right corner
  12. Click register
  13. Click on Account on the top left corner
  14. Click on Settings on the top left corner
  15. Click on Incoming Calls
    1. Enable Force background
    2. Enable Wi-Fi Keep Alive

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