Click the Voicemail icon in the navigation bar to access your voicemail.
Click the down arrow next to “Voicemail” to filter new or saved messages.
Click on a voicemail message to expand the options.
- Name – the caller ID Name of the caller.
- Time – when the message was left.
- Voicemail Transcription – if enabled, the transcription preview will appear.
- Play – click to hear the message via your speakers. Includes a time marker and the duration of the message
- Call – click to initiate a callback to the caller.
- Save – click to move the voicemail to your saved messages box.
- Forward – click to forward the voicemail to another user. You will be presented with your contact list. Click a contact to forward the voicemail. A confirmation message will appear briefly at the bottom of the WebPhone window.
- Delete – click to delete the message. A confirmation message will appear briefly at the bottom of the WebPhone window.
Need more help with this?
Don’t hesitate to contact us here.