Click the Voicemail icon in the navigation bar to access your voicemail.

Click the down arrow next to “Voicemail” to filter new or saved messages.

Click on a voicemail message to expand the options.

  • Name – the caller ID Name of the caller.
  • Time – when the message was left.
  • Voicemail Transcription – if enabled, the transcription preview will appear.
  • Play – click to hear the message via your speakers. Includes a time marker and the duration of the message
  • Call – click to initiate a callback to the caller.
  • Save – click to move the voicemail to your saved messages box.
  • Forward – click to forward the voicemail to another user. You will be presented with your contact list. Click a contact to forward the voicemail. A confirmation message will appear briefly at the bottom of the WebPhone window.
  • Delete – click to delete the message. A confirmation message will appear briefly at the bottom of the WebPhone window.

Need more help with this?
Don’t hesitate to contact us here.

Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.