Press the Voicemail icon in the navigation bar to access your voicemail. Press the down arrow next to “Voicemail” to filter new or saved messages. Press a voicemail message to expand the options.

  1. Name – the caller ID Name of the caller.
  2. Time – when the message was left.
  3. Voicemail Transcription – if enabled, the transcription preview will appear.
  4. Play – press to hear the message. Includes a time marker and the duration of the message
  5. Call – press to initiate a callback to the caller.
  6. Save – press to move the voicemail to your saved messages box.
  7. Forward – press to forward the voicemail to another user. You will be presented with your contact list. Press a contact to forward the voicemail. A confirmation message will appear briefly at the bottom of the Mobile SoftPhone window.
  8. Info – view more detailed information about the message.
  9. Delete – press to delete the message.

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