Press the Voicemail icon in the navigation bar to access your voicemail. Press the down arrow next to “Voicemail” to filter new or saved messages. Press a voicemail message to expand the options.
- Name – the caller ID Name of the caller.
- Time – when the message was left.
- Voicemail Transcription – if enabled, the transcription preview will appear.
- Play – press to hear the message. Includes a time marker and the duration of the message
- Call – press to initiate a callback to the caller.
- Save – press to move the voicemail to your saved messages box.
- Forward – press to forward the voicemail to another user. You will be presented with your contact list. Press a contact to forward the voicemail. A confirmation message will appear briefly at the bottom of the Mobile SoftPhone window.
- Info – view more detailed information about the message.
- Delete – press to delete the message.
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