View Fax History

1. Log into your account at https://portal.vervefax.com

2. Click the “History” tab in the left navigation panel.

3. Locate the fax you wish to view
a. You can see the direction of the fax, who it is from and to, number of pages.

4. Click the kebab menu and select “View/Print” to see the fax in browser, or “Download” to save it on your computer.

5. You can view advanced details of a fax by selecting “Info”. An icon will indicate if a user has viewed or downloaded the message. Admins can see who has viewed a fax.
a. You can view the actual number the fax was sent to and from in this window

6. Other fax management options are also available on the kebab menu

7. You can use the search field to filter by fax number, or use the Inbound, Outbound, or down arrow options on the top right to further filter.
a. You may add or remove filter items here. Admins have additional filter options, such as the option to filter by user, or remove the user filter to view faxes by all users.
b. After entering or removing filter queries click the “Filter” button to apply

8. You can view and manage Tags assigned to the messages. See the Tags Management section for more detail.